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Architecting the future logic of next-generation enterprise applications

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What is the Infor Coleman Digital Assistant?

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Midwest Wheel saves customers time and money by using AI to recommend parts

An enterprise-grade AI platform designed to unlock new value and experiences

Infor® OS leverages foundational AI-technology to deliver key value towards enterprise goals. Whether exploring a user experience powered by voice, considering increased smart automation, or discovering predictive insights in enterprise data, Infor OS concentrated solutions enable simplified operations.

Innovative experiences

Re-envisioning the speed and accuracy of work

NLP-powered user experience

Multi-channel system integration and interaction

Empowering business users

Bringing science into the hand of all users

Rapid results

Connected ecosystem for rapid deployment and ROI

Redefined automation

Complex business process automation simplified and solved

Coleman® Digital Assistant

Redefining access to systems, information, and workflows with text and voice interactions

Inventory assessments

Inventory assessments

Customer inquiries

Customer inquiries

Financial resolutions

Financial resolutions

Requisition requests

Requisition requests

HR requests

HR requests

Supplier status

Supplier status

Maintenance requests

Maintenance requests

Critical task execution

Critical task execution

Delivering productivity through innovative features

Delivering productivity through innovative features

By removing everyday obstacles that can frustrate and distract, artificial intelligence through Infor OS provides a foundation for continuous improvement—built with advanced technology that’s accessible to all employees and is ready to evolve as industries evolve.

Skill variety

  • Out-of-the-box industry skills
  • Advanced functional skills for API driven from enterprise systems
  • Intelligent skills for ML-based predictions and optimizations
  • Drill back skills for navigational assistance through complex systems
  • Basic skills for static interactions built for the organizational knowledge base
Skill customizations

Skill customizations

  • Build skills without any coding experience
  • Orchestrate new workflows across systems
  • Easy access to entire API suites
  • Connect to third-party applications
  • Quickly test, deploy, and edit skills
Range of interactions

Range of interactions

  • Communicate with Infor Coleman in the context of any Infor application
  • Use Coleman through web browsers, Alexa devices, or the Infor Go mobile application
  • Extend Coleman to new or external applications
Connected ecosystem

Connected ecosystem

  • Securely connected to our cross-domain data lake
  • Complete automation for deployment & hosting
  • Integrated with Infor ION for intelligent workflows
  • Requires no custom development for predictions and insights
Democratized access

Democratized access

  • AI library of solutions
  • Build ML models as business users
  • Automated orchestration of complex tasks
  • Deploy end-to-end in weeks
  • Extended features for advanced data scientists
ROI repeatability

ROI repeatability

  • Designed for application across the entire enterprise
  • Automated retraining and model updates
  • Connect to third-party systems
  • Removes technological barriers of entry
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Paths to cloud value

Core-to-the-Cloud

Improve performance, boost ease of use, and give teams access to the latest capabilities

Edge-to-the-Cloud

Maximize collaboration and streamline user experience across strategic workflows

AI-to-the-Cloud

Enable holistic business insights and planning, aggregate enterprise-wide data, and break down silos

Determine which path to the cloud will drive the most value for you
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